Mailboxes FAQ

2. What is a Commercial Mail Receiving Agency (CMRA)?

A Commercial Mail Receiving Agency (CMRA) is a private business that offers mailbox rental services and accepts mail and packages on behalf of its clients. CMRAs provide a street address for mail and package deliveries, making them popular for individuals and businesses seeking a secure and professional mailing address. Unlike traditional PO Boxes provided by the post office, a CMRA can receive deliveries from all carriers, including UPS, FedEx, and DHL.

CMRAs offer a range of convenient services, such as mail forwarding, package notification, mail holding, and even virtual mailbox options that allow clients to view and manage their mail online. These services are particularly beneficial for businesses that require a professional address, but also for frequent travelers and expatriates. By using a CMRA, these individuals can ensure that their mail and packages are handled securely and efficiently, with the flexibility to access their correspondence from anywhere.

According to the US Postal Service Direct Mail Manual, section 508.1.8: "A Commercial Mail Receiving Agency (CMRA) is defined as a business that, in whole or in part, accepts the delivery of U.S. Mail on behalf of another person or entity as a business service. U.S. Mail is inclusive of all classes of mail."